The Brands That Keep Customers Are the Ones That Keep Communicating.
Acquiring a supplement customer is expensive. Losing them to a competitor because you went quiet after the first order is worse. Vero builds email systems that keep your brand in front of the buyers who already trust you, and turns them into customers who never leave.
Email is the highest-ROI channel in DTC supplement marketing, and the most underused by brands focused entirely on paid acquisition. Vero builds lifecycle and retention email programs that meet your customers where they are: post-purchase, mid-subscription, lapsing, or ready to be upsold.
Every sequence we build is reviewed for FTC compliance, designed around your brand voice, and tracked back to revenue, because like everything else we do, our model only works when yours does.
What we handle:
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Welcome and onboarding sequences for new buyers
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Post-purchase and replenishment flows
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Win-back and re-engagement campaigns
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Promotional and launch campaign copy
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List segmentation and deliverability management
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Compliance review on all health-related claims
You built a product worth reordering. We build the system that makes sure they do. Find Out What Your Email List Is Worth